No upload form. Start with the EPUBCheck log only; do not send a full manuscript.
An EPUB is a ZIP package with a special rule: the first file in the ZIP must be named mimetype, it must contain application/epub+zip, and it must be stored uncompressed.
If EPUBCheck reports PKG-006, your EPUB package is missing that rule or the file is in the wrong place.
mimetype file was compressed..epub, but the package is not actually an EPUB..epub to .zip.mimetype exists at the top level.application/epub+zip.If the rest of the EPUB package is valid, this is often a small repackaging fix: put mimetype first, store it without compression, then add the rest of the files.
If the package is actually a DOCX / Office file, a random ZIP, or an incomplete export, there may be no EPUB to repair. In that case the right answer is usually to export a fresh EPUB from the source tool.